Warranty & exchange system
Exchanging a gas cylinder or getting a deposit refund in Antwerp/Schoten? Learn how the deposit system works for propane, butane, Benegas, Primagaz, Antargaz, and Campingaz cylinders at Antwerp Gas Depot.
Gas cylinder deposit and exchange
At Antwerp Gas Depot, we make exchanging gas cylinders simple, clear, and safe. Do you have an empty gas cylinder? In many cases, you can exchange it for a full cylinder of the same brand and type. Do you have a gas cylinder you no longer use? We will gladly check whether you are entitled to a refund of the deposit.
Whether you use a gas cylinder for a barbecue, camper, caravan, patio heater, forklift, or professional application, a proper deposit and exchange system ensures that you can continue quickly and always work with a safe, inspected gas cylinder.
How does the deposit on a gas cylinder work?
When purchasing a gas cylinder for the first time, you usually pay for two things:
- the gas fill
- the deposit for the cylinder itself
You pay this deposit because the cylinder remains the property of the brand or supplier. After it is returned, the cylinder is inspected, recertified, and refilled. This ensures safety and allows gas cylinders to be reused sustainably.
The deposit varies depending on the brand, the type of cylinder, and its contents.
How does exchanging a gas cylinder work?
Is your gas cylinder empty and do you need gas again? In that case, exchanging it is usually the fastest solution.
How it works:
- You bring your empty gas cylinder to Antwerp Gas Depot.
- We check the brand and type of cylinder you have.
- You exchange your empty cylinder for a full one from the same system or, where possible, a compatible alternative.
- You only pay for the new gas fill, not the full deposit again.
For many customers, this is the easiest way to quickly get back to cooking, heating, camping, or professional use.
When do you get your deposit back?
No longer using the gas cylinder? Then you can return it. Depending on the brand and the applicable conditions, you may be eligible to get your deposit back.
- Important to know:
- the cylinder must match a brand and system that can be processed correctly
- the cylinder must be in acceptable condition
- for some brands, an original deposit receipt or deposit card is required
conditions vary by supplier and type of cylinder
Brands and types you can bring to AGD for exchange or deposit refund
Antwerp Gas Depot works with several well-known gas cylinder brands for both private and professional use, including:
- Primagaz
- Antargaz
- Benegas
- Campingaz
Why exchanging gas cylinders is better than refilling them yourself
For safety reasons, you should never refill a gas cylinder yourself. A properly handled gas cylinder is filled, inspected, and sealed according to strict safety standards. By exchanging your empty gas cylinder for an officially filled one, you are assured of:
- correct and safe filling
- an inspected cylinder in good condition
- the right connection and compatibility
- fast service without risk
Orders
Please note: delivery requires a minimum order of 8 gas cylinders.
Orders below this quantity are available for pickup only.
Please send your request to the known AGD contact address:
info@antwerpgasdepot.com
Contact form
Frequently asked questions
Can I exchange my empty gas cylinder for a full one?
Yes, in many cases. Usually, you exchange an empty cylinder for a full cylinder of the same brand and type.
Do I have to pay the deposit again when exchanging?
No, with a standard exchange you generally only pay for the gas refill, not the full deposit again.
Do I need a deposit card?
That depends on the brand. For some systems, an original deposit receipt is required to get the deposit back. If in doubt, it is best to bring all documents with you.
Can I return a gas cylinder from another brand?
That depends on the brand and the type of cylinder. We will assess on site what is possible for return, exchange, or proper processing.
Can I have a gas cylinder filled myself?
No. For safety reasons, a gas cylinder should always be professionally exchanged or returned through an authorized point of sale.